Learning about Septic Systems at the Private Well Class Help Center
One of the key services provided by our sister program The Private Well Class is a national hotline and help center for private well users, which was launched last spring.
At the help center website, anyone with questions about their well water can explore hundreds of resources on the most important topics and information pertaining to private wells in the help center’s article collections. Visitors can also message with a chatbot to pull AI-powered answers from the knowledgebase or message directly with a Private Well Class team member. Finally, for those who prefer to just talk to someone on the phone, well owners can call the hotline at 1-866-945-0699.
Our team has received a wide variety of inquiries and requests relating to private wells over the course of the past 17 months that we have run the help center, and we anticipate many more. But wells aren’t necessarily the only systems the help center team can advise on — our staff also knows a great deal about septic systems and can help to answer septic-related queries as well (especially as septic systems pertain to private wells). And, the help center also contains an article collection devoted to onsite wastewater treatment systems… more commonly known as septic systems, of course.
You can view the collection in its entirety here, or check out the nine articles directly at the links below.
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Should I use any additives in my septic system?
Read this article to learn about the types of additives, how they work, and why it isn’t worth the cost to use them.
How does a basic septic system work?
Watch this video and read this article to learn how a simple septic system can naturally treat the waste from private residences.
Can a septic system contaminate my well?
Learn how important it is to maintain onsite wastewater treatment systems to avoid accidentally introducing contaminants to water wells.
What are some terms I should know when it comes to my septic system?
When someone is unfamiliar with words, names, or acronyms that are being used, it’s easy to get confused. This list of terms and definitions can help everyone speak the same lingo as onsite wastewater treatment systems specialists.
Where can I find more information about septic systems?
Find resources that provide the knowledge needed to be the best steward of onsite wastewater treatment systems.
Is there anything I should not put into my septic system?
No matter what type of onsite wastewater treatment system is in question, there are certain items that should never go into it.
What type of onsite wastewater system (septic system) should I have installed?
Learn about the types of septic systems and the process involved in getting one installed.
What is the difference between a percolation test and a soil classification?
Learn what information is provided from a percolation test and a soil classification, and why one may be required to install a septic system.
What should I know if I live in a rental home with an onsite wastewater treatment system (septic system)?
Here are some helpful tips for a renter to navigate renting a home with a septic system.